They've been really professional and responsive about anything we needed when we moved in. It's a really nice change to our old living situation. It's affordable, but doesn't feel cheap. Was clean and ready for us right on the day we needed to move in. The kitchen is my absolute favorite as someone who loves to cook. We moved into a refurbished apartment, the appliances are wonderful so far. Yes the area isn't the safest from what I've heard and seen but it's all Tempe living and you just make sure to lock your door and your car and its honestly fine. That's big city living and not on the apartment to be police officers. Some of the other reviews I noticed, also mentioned the area as a bad knock on the complex but they don't control people who wander in and out of the area. They do perform background checks on actual residents. That's all they can do. So far any neighbors I've met have been pleasant and polite. The staff at the office is really great! There's so many great restraunts and shops around the area, always somewhere to explore! We love our apartment and are excited.